Privacy Policy

At Joyspace Technologies Inc., we are committed to protecting your privacy and ensuring the security of your data while using our SaaS software designed to create short video clips. This privacy policy outlines how we handle your information, emphasizing our dedication to transparency, security, and your trust.

Data Collection and Usage

Joyspace collects minimal personal information required for the operation of our services. This may include your email address, name, and other contact details necessary for account creation, product updates, and customer support. We use this information solely for communication regarding our products, marketing initiatives, and to improve our services. We do not share your personal information with third parties for their marketing purposes.

Data Storage and Handling

Temporary Storage and Third-Party Services:

Joyspace does not store or retain your data beyond the period necessary for service delivery. When you create or edit video clips using our software, your data is processed in real-time and stored temporarily. We use multiple clouds for this temporary storage. Data is deleted as soon as the processing is completed.

Data Retention:

Data will be removed from our servers and systems after 60 days. If you would like us to retain your data for a longer or shorter period, please reach out to us at support@joyspace.ai.

Payment Handling

Third-Party Payment Processor (Stripe):

Joyspace uses Stripe, a trusted third-party payment processor, to handle all payment transactions. Stripe securely processes your payment information in accordance with the highest industry standards. Joyspace does not store or retain any payment data on our servers. All payment information, including credit card details, is securely handled by Stripe. We encourage you to review Stripe's Privacy Policy for more details on how your payment data is managed.

Data Security

At Joyspace, we prioritize the security of your data. We utilize industry-leading encryption protocols to protect your information both at rest and in transit. All communications between your device and our platform are secured using HTTPS to prevent unauthorized access or interception.

Compliance with Legal Requirements

We are committed to adhering to all applicable data protection laws and regulations. Joyspace manages your data in compliance with relevant local and international privacy laws, including GDPR, CCPA, and others as required. We regularly review our practices to ensure compliance with these standards.

User Rights and Control

You have the right to access, correct, or delete your personal information stored with us. If you wish to exercise these rights or have any questions about our privacy practices, please contact our support team at support@joyspace.ai.

Changes to This Privacy Policy

Joyspace Technologies Inc. may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or direct communication.

Contact Us

If you have any questions or concerns regarding this privacy policy or our data handling practices, please reach out to us at:

  • Joyspace Technologies Inc. dba Joyspace AI
  • Email: support@joyspace.ai
  • Address: 400 Union Ave SE, Olympia, Washington, United States of America, 98501

Your privacy is paramount to us at Joyspace, and we are committed to maintaining the highest standards of data protection for our valued users.