Why You Should Invest in Search
Search is critical for great digital experiences as user expectations rise amid overloaded information. Video, audio, and text data are growing at an exponential rate. "Search as a Service" (SaaS) provides advanced capabilities without any need to manage the search engine or infrastructure complexity.
What is Search as a Service (SaaS)?
SaaS refers to a cloud-based model versus in-house search servers. This highly scalable approach has quick deployment, flexibility to add features, and reduces the total cost of ownership. Since it is an on-demand service, hosting duties, operations, and maintenance are handled for you, freeing resources to pursue core goals without needing extensive internal IT infrastructure. By using a Search as a Service model, you can focus on your core applications and provide business value.
Enhancing the user experience
Most users look at websites or apps for 5 seconds or less before bouncing off the page. During this time, if users cannot find what they are looking for from the search, they move on. Leading SaaS search platforms, such as Joyspace, leverage the latest AI for natural language and semantic query understanding. This allows precise results even for complex questions phrased conversationally. Smart enhancements like contextual summaries, definitions, and answers make insights more accessible. Comprehensive connectivity via APIs enables integrated search across applications to lift satisfaction.
Joyspace uses state-of-the-art AI models with vector embeddings to provide a lightning-fast search experience. All queries are completed within milliseconds in the production environment.
Joyspace video and audio search is an innovative and novel application that provides accurate and precise timing when a search term appears in the video or audio library.
Driving Productivity: External and Internal Search Engines
Search engines cover various topics such as eCommerce search, travel search engine, job search engine, product search engine, document search, image search, and video search. By organizing volumes of data for easy access, SaaS search can empower users to immediately find what they are looking for.
Internal search engines power productivity through enhanced discovery and expertise location for more informed collaboration. Internal teams can rapidly pull up documents, look inside videos, and find exact moments in podcasts and webinars to boost productivity and provide timely results.
A few use cases are in the legal, finance, software, accounting, psychology, and healthcare industries. At software companies, teams can use search engines for product documents, team and code documentation, and much more. Secure search from Joyspace assists with financial auditing, ensuring continued regulatory compliance. This reduces risk by tapping into knowledge banks.
Better Decisions and Customer Service
These days, business applications have data spread across multiple avenues. You will often have data in Google Drive, Microsoft email, SharePoint, AWS S3 buckets, databases, cloud storage, Notion, Airtable, Dropbox, Salesforce, HubSpot, and hundreds of other systems.
Having a single source of truth that covers real-time data across product, engineering, sales metrics, inventory, customer history, and more drives better decisions tuned to the latest trends. Service agents access technical documentation in seconds, not minutes, enabling faster case resolution and less downtime. By empowering teams with the necessary information, organizations can see an improved level of decision-making and a higher level of customer service.
Joyspace SaaS search serves as a strategic asset to harness collective intelligence. Joyspace enables teams to get instant answers and find the information they are looking for within milliseconds. Joyspace Search drives higher levels of productivity and provides compound returns on investment.
Joyspace: A Cutting-Edge SaaS Solution
Joyspace has state-of-the-art deep learning models that evolve with your data for relevant accuracy. Joyspace offers video, audio, and text search. In a world where video is growing at 70% YoY, it will be imperative for organizations to unlock information within videos and combine that with podcasts, webinars (audios), and text data to deliver a truly multimodal AI search. Real-time indexing plus personalization gives each employee precise results catered to their current context and preferences.
The Joyspace Advantage:
1. Connect to any data source
Joyspace offers comprehensive connectivity to over 300+ data sources, and we are constantly adding new ones. Whether your data lies in relational databases (MySQL, PostgreSQL, Oracle, AWS Aurora, etc.) or blob storage (S3, Google Storage, Azure Blob Storage) or applications (Notion, Airtable, Microsoft emails), Salesforce, HubSpot, etc., Joyspace will index your data. This consolidates access to information spread across silos.
Joyspace will take care of all data processing automatically when we index your data. You do not have to perform any conversions for indexing data. That means any complex formats, such as PDFs, images, and videos, are ready to use for search in their current state.
2. AI-Powered Relevance
Joyspace models grounded in proprietary, high-quality training data deliver reliable precision without constant manual updates. This evolvable AI can be trusted for critical use cases. We are constantly adding new functionality and improving state-of-the-art (SOTA) model performance, delivering the best experience for you.
You can 100% control ranking and relevance for your search results via all customizations. You can apply facets, filter results, and sort however you want. All batteries are included, supercharging your search experience. We do not charge you an additional cost for sorting by multiple fields.
3. Personalized for Each User
We understand that personalization is the key to success. A tailored model tuned to your data gives individual results based on role, context, and preferences for maximum relevance to current needs, ensuring the right employees have the right information. You can control every single attribute how you want to personalize results. We can personalize based on individual behavior signals, group behavior signals, and many other parameters.
As data quantities and diversity explode across sectors, search brings order to this complexity. Joyspace makes robust search attainable without overburdening your team. For both customer experience and employee productivity, search fuels digital success by precision-connecting people to insights.
4. Truly multimodal
Joyspace video search can perform searches inside videos. That means you can find exact moments when certain events occurred. The Joyspace search goes beyond transcripts. We perform frame-by-frame analysis to deliver outstanding search results. OCR searches are a breeze. This enables customers to look for any text data that appears within videos. Additionally, customers can perform searches for emotions, people, etc. You can promote or demote any search results, pin results to the top of the search, and also deliver geo-location based personalization.
Conclusion
Joyspace AI multimodal search can enable your organization to deliver real power of data. Video Search is truly exceptional and instantaneous to wow your customers and teams. Text search enables teams to find relevant information and adds to tens of hours of productivity each week.
Podcasts and webinars are the fastest-growing content for audio segments. According to Pew Research Center, over 75% Americans have listened to online audio. With Joyspace Audio Search, you can pinpoint exact comments when you search with Joyspace. Semantic search takes these capabilities further and allows customers to search with contextual meaning.
Joyspace generative capabilities within search derive summaries from company reports, analysis, and more to spotlight key takeaways and save reading time, while conversational abilities provide follow-up depth.
Learn more about Joyspace Search and find amazing ways to delight your teams and customers.
Schedule a demo today.